Ordering a custom item

So you’ve decided that you need some eye-catching packaging for you product, now what? Check out our sales and ordering process below to find out what you should do next, and what you can expect in the coming weeks. If you have any questions, don’t hesitate to contact us!

  • Step 1

    Work with our team

    Consult with your sales representative   to determine the best solution for the   components that you desire. At this   stage, you can check out readily   available samples and we will go over   your decoration and printing needs   and provide FOB China pricing   and lead times.

  • Step Two

    Order your samples

    After reviewing the provided technical drawings and dielines and sending us the vector outlined artwork (in PDF format, along with either .ai or .eps files), you can place a sample order for fully decorated samples to review and test.

  • Step Three

    Place your order

    Once the samples are approved, you can submit your purchase order for the mass production quantity or for a full order quantity with decorated pre-production samples for approval before proceeding to mass production. At this point you will make your 50% deposit payment via wire, ACH, or company check and receive your order confirmation.

  • Step Four

    Give us your approval

    At this stage, you will receive artwork proofs for approval as well as samples for testing and approval. Once you've signed off on everything, you'll get an estimated completion date and be able to review freight options for ocean/air and domestic delivery.

  • Step Five

    Receive your order

    Congratulations! You've now received your awesome packaging and are ready to wow your customers.

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